Shipping

Delivery Time
For UK customers we aim to deliver all orders within five working days* from when your order is placed, but in exceptional circumstances allow 14 days for delivery.

Express Delivery can be available for the Next Working Day to any UK Mainland address, which does NOT include Saturday or Sunday. Express Delivery includes orders placed between Monday to Thursday, if an order is placed on Friday before 1pm for Express Delivery it should be with you on Monday/Tuesday.

If an order is placed after 1pm on Friday, Saturday or Sunday it will not be dispatched until Monday, therefore it should be with you on Tuesday/Wednesday. If an order is placed, we can advise on your delivery status if you phone our Customer Service line stating your order number.


*
Working days are from Monday-Friday this does NOT include weekends or Bank Holiday Monday (Saturday or Sunday).

Dispatching of Goods
We aim to dispatch all orders within one or two working days. For orders under 2kg weight you will have the option of Standard Delivery via Royal Mail Tracked 48 at £3.49, Express Delivery via FedEx at £8.99 or Collection from our premises.

For orders between 2kg and 30kg, the options will be Express Delivery via FedEx at £14.99 or Free Collection from our premises.

For orders over 30kg, these will be Collection only due to their size and weight. However, if you do require delivery then you will need to contact us as this will be a pallet delivery via Translink. The price will be based on a quarter, half or a full pallet load and depending on your delivery address.

We would also need a date for delivery between Monday and Friday, as you will need to be available to accept the delivery otherwise it will not be delivered. If the delivery is attempted and no one is available, then this will incur additional costs which will need to be paid before the re-delivery is attempted.

If you have any questions regarding shipping/dispatching times please get in touch with us via our Contact Us page.